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Peer Support Worker

Apply now Job no: 990470
Work type: Permanent (Part Time)
Location: NSW
Categories: Community Services

  • Permanent Part Time | 20 hours per week  
  • Location: Broken Hill, NSW
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Mission Australia have opportunities to work on a permanent part time basis across two Programs in Broken Hill. The successful candidate will work shifts in both Connections and Safe Haven Programs.

Through our Connections program, Mission Australia in partnership with the Far West Local Health District endeavours to provide participants with the ability to overcome barriers in social isolation and living with mental illness through creating connections with each other and their community.

The Safe Haven program helps people who are in acute psychological distress and/or experiencing a suicidal crisis by providing rapid and compassionate care by mental health clinicians and peer workers in a non-clinical environment.

The successful candidate must be able to work rostered hours on evenings, weekends and public holidays as required. 

Your key responsibilities could include:

  • Respond to referrals from internal and external support services
  • Provide emotional support to the Consumers by harnessing your own lived experience
  • Engage consumers and develop trusting and professional relationships
  • Provide Support for consumers presenting in Crisis with the available support of a Clinician
  • Be the liaison to the FWLHD and other appropriate supports for consumers
  • Create individual recovery and safety plans with consumers when required
  • Ensure documentation is completed and updated in line with Mission Australia protocols
  • Participate in special projects as agreed with the Program Coordinator/Area Manager
  • Learn about each participant’s interests and their relationships with their family and friends in order to create a tailored approach to build these connections
  • Help connect the participants to meaningful activities and networks to keep them engaged
  • Co-facilitating and collaborating in planning peer-based groups

Requirements for Success

  • A personal lived experience of mental ill health and recovery in which you have experienced your own mental health challenges and utilised services from a mental health service or individual provider  or:
  • Lived experience of Suicidal crisis or a lived experience of caring for someone experiencing suicidal crisis or bereavement through suicide. 
  • knowledge of community activities, programs, and networks in the Broken Hill area
  • Demonstrated ability to build effective partnerships
  • Ability to work rostered hours (evenings, weekends and public holidays as required)
  • Computer literacy preferably using Windows
  • Current Drivers Licence
  • Evidence of current Covid 19 Vaccination
  • Excellent communications skills both written and verbal
  • A qualification in Mental Health (desirable) or the willingness to work towards obtaining Cert IV in Mental Health Peer Work
  • Strong integrity in the workplace and understanding of professional boundaries

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We’re committed to the safety and wellbeing of each other and the people we serve. 

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

Find out more about a career with Mission Australia

If you need support to submit your application, please email

 Your benefits 

  • Rewarding work – every day you know you’re making a real difference 
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)  
  • Generous discounts with health insurance and major retailers  
  • Free external, confidential counselling and access to chaplaincy support

 How to apply  

 If you wish to discuss the role or have any further questions, please call Cameron on 0427 606 770

 View the Position Description  Download File Peer Support Worker PD.pdf  and click “Apply now”. We will respond to your application. 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'