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DESS Case Manager

Apply now Job no: 990463
Work type: Max Term (Full Time)
Location: WA
Categories: Community Services

  • Full Time Fixed Term Contract to 30 June 2024 with possibility of extension
  • Location: Perth WA
  • Make a meaningful difference to the lives of youth at risk

 Life at Mission Australia  

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The role of Drug Education Support Services Case Manager exists to provide case coordination with young people and their families, who as a result of alcohol or other drug use, are experiencing difficulties. The successful person will contribute to the positive outcomes by way of providing case coordination, counselling, group facilitation and educating young people experiencing these difficulties.

Your key responsibilities will be

  • Complete AOD assessments and intake processes for allocated young people
  • Support young people to create holistic and strength-based individualised AOD support plans utilising SMART goals and referral to supplementary services as needed.
  • Work collaboratively with service staff to provide specialised support to address complex cases or emergency situations
  • Actively build networks with specialist AOD and Mental Health services and participate in service meetings.
  • Provide brief intervention and informal counselling based on motivational interviewing techniques
  • Facilitate therapeutic and educational groups, covering AOD, mental health and wellbeing, with young people engaged in the service
  • Provide AOD information and resources to young people, families, internal staff, external service providers and community, where possible.

Position Requirements

  • A Degree or Diploma in Social Welfare/Social Science/Youth Work or a minimum of three years’ experience in a similar role
  • Demonstrated experience providing outreach, case management, case coordination, assessment, counselling and crisis intervention skills, including working with people experiencing alcohol and other drug use issues, mental health issues, mental health crisis and working with intoxicated young people
  • Experience and ability to work with at risk young people including knowledge of child and adolescent development and child and youth safe practices
  • Well-developed communication and interpersonal skills including report writing and data collection
  • Ability to provide evidence of COVID-19 Vaccinations
  • Full Driver Licence with no restrictions

As part of our Employment screening process you will be required to undertake a National Criminal History Check.

In addition there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Our Culture & Your Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Accesspay)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘apply’. For more information, feel free to view the Download File Position Description - DESS Case Manager.pdf

For further information regarding working with us visit Working for Mission Australia.

Applications will be processed as they are received so don’t wait to apply!  

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'