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Local Area Coordinator - Cairns or Innisfail

Apply now Job no: 987926
Work type: Max Term (Full Time)
Location: QLD
Categories: Community Services

  • Full Time, Max Term until 30th of June 2022 (possibility of extension) 
  • Location: Cairns or Innisfail
  • Make a meaningful difference to the lives of Australians in need  

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.


The National Disability Insurance Scheme (NDIS) supports people with disability to participate in and contribute to improving social and economic life, as well as provide certainty that people with disability will receive the care and support they need over their lifetime. The NDIS provides a number of ways to assist people with disability to exercise choice, including taking reasonable risks in the pursuit of their goals and the planning and delivery of their supports. One of the ways this is done is through Local Area Coordination (LAC). For more information, please visit

Your Opportunity 

As a LAC, you will work in partnership with the NDIA to connect with people with disability seeking to or continuing access with the NDIS. You will get an understanding of their needs, wants and goals and with that information, build a funding plan in line with the NDIA requirements. 

Your key responsibilities will be to: 

  • Conduct meetings with NDIS participants, families and their carers 
  • Prepare an NDIS plan for each participant to support the achievement of meeting their goals and aspirations 
  • Provide information to participants, families and carers about the scheme and how to connect with providers 
  • Answer questions from people with disability, families and the community about the NDIS 

Requirements for Success 

To be successful in this role, you will need to possess: 

  • Highly developed written and verbal communication skills 
  • Ability to work in a fast-paced and ever-changing environment 
  • Participant centric approach with the ability to explain complex information 
  • Strong administration skills and the ability to prepare reports and documentation 
  • The ability to work in a highly regulated environment  
  • Ability to use computer-based management and recording systems 
  • Excellent organisational and time management skills 
  • NDIS Workers Screen clearance (or the willingness to obtain one)
  • Valid Driver’s Licence to use Mission Australia pool vehicle to travel to clients. 

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

If you need support to submit your application, please email

Your Benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Generous discounts with health insurance and major retailers
  • Free external, confidential counselling and access to chaplaincy support.

How to apply

View the Position Description and click “Apply now”. We will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

Advertised: E. Australia Standard Time
Application close: E. Australia Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'