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Case Manager - Bega

Apply now Job no: 987303
Work type: Max Term (Full Time)
Location: NSW
Categories: Community Services

Case Manager - Homelessness

  • Full Time - 38 hours per week (until June 2022)
  • Location: Bega, NSW
  • Make a meaningful difference to the lives of Australians in need


About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

The Bega Valley Homelessness Support Service provides support for people across the Bega Valley region to help individuals and families who are homeless or at risk of homelessness to find appropriate, affordable and sustainable housing.

Our service includes a 4 bedroom crisis accommodation facility in Bega for women with or without children who are homeless or at risk of homelessness due to family and domestic violence

If you are an experienced Case Manager, come and work with our amazing team in Bega who are making a real difference in people’s lives.

Your key responsibilities will to:

  • Respond to referrals and conduct assessments as required
  • Provide intensive strength based case management
  • Work with families, women and men in crisis situations
  • Manage complex caseloads and refer families to services in the local area
  • Build  strong relationships with your clients to ensure they have all the support to achieve their goals
  • Build  and managing relationships with key stakeholders of the business and programs
  • Empowering and supporting your clients to become independent
  • Ensuring you uphold all of Mission Australia's values

Requirements for Success

  • Minimum Diploma in Community Services/Social Services (or higher) and/or relevant industry experience
  • Senior First Aid Certificate or willingness to obtain
  • Current Drivers License with no restrictions
  • Great communication skills both written and spoken
  • Experience working with families in crisis situations
  • Knowledge of local area social services
  • Passion for working with the vulnerable and those in need

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via AccessPay)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘Apply for this job’ and send your cover letter and resume today. As a committed Circle Back Initiative employer, we will respond to your application.

For more information, feel free to view Position Description. For further information about working with us visit Working for Mission Australia.

Please send through your application as soon as possible as shortlisting may occur prior to the close date.


Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'