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Mental Health Case Manager Opportunities in Darwin and Alice Springs

Apply now Job no: 987151
Work type: Max Term (Full Time)
Location: NT
Categories: Community Services

  • Max term until 30 June 2021 
  • Location: Darwin and Alice Springs
  • Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

The Psychosocial Support Program provides psychosocial support services to people living with mental illness while supporting and assisting participants to test their eligibility for the National Disability Insurance Scheme (NDIS), or transition to appropriate support under the Continuity of Support (CoS) program.

We currently have a vacancy for Case Managers / Support Facilitators to join our team in Katherine on a full time, fixed term basis until 30 June 2021.

Your key responsibilities will be to:

  • Respond to referrals and assess against eligibility
  • Support and assist all participants to submit an access request form (ARF) or equivalent to the NDIA to test their eligibility for the NDIS within agreed timelines.
  • Develop strong relationships with key stakeholders
  • Provide effective and recovery based approach case management
  • Create and maintain up to date individualised case management files and recovery plans
  • Complete a range of internal and external reports
  • Attend local community meetings, forums and community awareness events and conferences as required

Requirements for Success

  • Minimum Certificate IV qualifications in Mental Health or equivalent
  • Minimum 3 years working experience in the mental health or disability services sector, with people who have complex needs.
  • A sound understanding of the National Disability Insurance Scheme (NDIS) access process
  • A demonstrated person-centered, recovery-focused, strength-based approach to participants’ care, based on a sound understanding of mental health and illness.
  • Highly developed verbal and written communication skills.
  • Experience in developing and/or facilitating one-on-one and group activities
  • Experience working autonomously and as part of a multi-disciplinary team across diverse inter-organisational relationships.
  • Proven ability to manage own workload and time management, including the establishment and achievement of priorities in high work demands.
  • High level computer skills including competence in Client Information Management Systems
  • Current unrestricted Australian drivers’ license
  • A valid NT Working with Children Check (OCHRE Card)

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via AccessPay)  
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘Apply for this job’ and send your cover letter and resume today. As a committed Circle Back Initiative employer, we will respond to your application.

For more information, feel free to view the Position Description. For further information about working with us visit Working for Mission Australia.

Please send through your application at your earliest convenience as we are looking to conduct interviews for this position as soon as possible.



Advertised: AUS Central Standard Time
Application close: AUS Central Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'