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Community Development Tenancy Support Officer - Goulburn

Apply now Job no: 986354
Work type: Max Term (Full Time), Max Term (Part Time)
Location: NSW
Categories: Community Services

  • Full time contract until 30 June 2021
  • Location: Goulburn
  • Make a meaningful difference to the lives of Australians in need


About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

The Goulburn and Queanbeyan Sustaining Tenancy Program supports residents in social housing across Queanbeyan and Goulburn who are at risk of losing their tenancy. The program aims to build opportunity, strengthen communities and improve client outcomes and liveability to help sustain local social housing tenancies.

Your key responsibilities will be to:

  • Work with clients to create holistic and strength-based individualised case plans utilising SMART goals including referral to supplementary services as needed.
  • Liaise with internal and external stakeholders to sustain tenancies
  • Assist in the creation and delivery of community events to improve outcomes through community engagement.
  • Deliver training programs which support the practical needs of the clients

Requirements for Success

  • Previous experience in the community service sector.
  • Good understanding of the challenges and difficulties in the social housing sector
  • Confident relationship builder with the ability to quickly build rapport
  • Strong verbal and written communication skills

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email 

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Position Description via LINK  to PD. For further information regarding working with us visit Working for Mission Australia.

Please apply at your earliest convenience as shortlisting will commence as soon as possible.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'