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Parents Pathway Support Worker

Apply now Job no: 985473
Work type: Max Term (Full Time)
Location: NSW
Categories: Community Services

  • Full time contract until June 2021 | 38 hours per week  
  • Located in Sawtell and Coffs Harbour | Parents Pathway Program
  • Opportunity to help the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

ParentsNext helps parents with children under school age, to plan and prepare for future study or work. Mission Australia is one of the ParentsNext providers tasked to provide support and assistance to parents setting future education and employment goals helping them overcome their vocational and non-vocational barriers to employment.

Your key responsibilities will be to:

  • Collaboratively work with clients to perform goal setting and complete effective assessments
  • Develop and record individualised pathway plans for every eligible participant
  • Maintain up to date knowledge of contracts, policies and procedures
  • Undertake reviews of plans and respond to any changing requirements
  • Develop community networks to refer clients and assist with limiting client barriers through linkages to community services and supports
  • Complete administration tasks accurately and on time, as per MA policies and procedures
  • Develop relationships with training and specialist service providers, both internal and external

Requirements for Success

  • Experience in Family Services, Jobactive Services or case management is desirable.
  • Tertiary qualifications in community services, employment services, career counselling, health, or related field is advantageous.
  • Experience in working with vulnerable people.
  • A proven track record in achieving KPIs.
  • Experience in administration.
  • Computer literate and proficient in Microsoft Office packages and other operating systems.
  • Flexibility to travel across a region as required.
  • A current Driver’s Licence.

Before starting work with us, you will need to undertake a national police history check, referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘apply’. For more information, feel free to view the Position Description via  Parent Pathway Support Worker PD Parents Next 2019.pdf. For further information regarding working with us visit Working for Mission Australia.

Applications close, 9am Monday 14 October 2019.

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'