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Case Manager

Apply now Job no: 985442
Work type: Permanent (Full Time)
Location: NSW
Categories: Community Services, Disability Employment Services

  • Permanent full time – 38 hours per week
  • Located in Batemans Bay - working across multiple sites
  • Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

Located in Batemans Bay, you will be working within the Opportunity Pathways program both in the office and off site completing outreach. This program assists individuals over the age of 17 who are tenants or on the wait list for social housing and are seeking assistance to work towards their training, employment and/or housing independence goals.

You will be assisting participants to gain, increase or retain employment, by accessing supports and practical assistance, and participating in activities, training and work opportunities.

Your key responsibilities will be to:

  • Provide outreach to clients off site with a pooled vehicle
  • Assist the client in daily activities such as attending an appointments
  • Work with the client to overcome their individual barriers to employment
  • Drive positive changes by role modelling life and job skills
  • Enhance the clients quality of life by using a holistic approach to their health
  • Encourage and support participants to positively exit social housing or Rent Choice subsidies to full housing independence, to reduce their reliance on government assistance

Requirements for Success

  • Relevant experience in Disability employment services (DES), Job Active OR;
  • Experience in similar Case Management
  • Current NSW Driver’s License
  • Ability to work to program standards and establish appropriate relationships
  • Exposure to working with clients in social housing is desirable

As part of our Employment screening process you will be required to undertake a National Criminal History Check if you haven’t completed one in the last 12 months.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centres
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘apply’. For more information, feel free to view the Position Description via Download File Community Service Employees Level 3 (4).docx. For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Tuesday 24 September 2019.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'