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Community Liaison Worker

Apply now Job no: 985420
Work type: Permanent (Part Time)
Location: NSW
Categories: Community Services, Health Services - Psychologists & Counselling

  • Part-Time, Permanent, 15.2 hours, 1-9pm, Thursday & Friday
  • Location: Surry Hills
  • Make a meaningful difference to the lives of Australians in need


Competitive salary and salary packaging benefits 


About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

Mission Australia is committed to the safety and wellbeing of every vulnerable person who engages with our services including children and young people. We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

In this important role you will provide outreach support to Homeless people in Sydney as part of the Missionbeat Support Services team. 

 Your key responsibilities will be to:

  • To approach and interact with homeless people to provide welfare support
  • Undertake mobile and foot patrols of designated areas, observing and interacting with people presenting as homeless or at risk
  • Providing practical support and assistance for rough sleepers through the provision of blankets and other support items
  • Respond and attend in a timely manner to Crisis Calls from the public and agencies relating to people who are presenting as homeless or at risk, ensuring their welfare by delivering direct support or engaging other agencies or services in their support
  • To provide information, advice and support to callers to the service.
  • Assist clients in the process of transitioning into homeless housing facilities or other arrangements.

Requirements for Success

To be successful in this role, you will need to possess:

  • Ideally, qualifications in Counselling, but not essential if you have a good understanding and relevant work experience
  • Experience in actively approaching clients from diverse backgrounds and with varying levels of health and personal circumstances
  • Experience in maintaining vigilance in personal safety and awareness, whilst offering the highest level of care and support
  • Strong communication and relationship management skills
  • Current Drivers Licence
  • Senior First Aid Certificate

To further develop your knowledge and experience, additional training will be provided.

Before starting work with us, you will need to undertake a national police history check, referee checks, and have a clearance to work with children/vulnerable people. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Position Description - Download File Community Liaison Worker Missionbeat PD.doc. For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Wednesday 18th September 2019.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding Purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'