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Case Manager – YouthBeat/ Support Youth At Risk/Northbridge WA

Apply now Job no: 984836
Work type: Fixed Term (Full Time)
Location: WA
Categories: Community Services

  • Fixed Term FT Contract – Until June 2019/Once a Month Fri/Sat nightshifts + 1 RDO per month
  • NFP Salary Packaging/Shift loading
  • Northbridge Location

 About Mission Australia

Mission Australia is a Christian community service organisation with a nationwide team of over 2,900 that helps people to regain their independence. 

We reduce homelessness and strengthen communities through homelessness initiatives and affordable housing, early learning and youth services, family support, and employment and skills development. 

Together, we stand with Australians in need until they can stand for themselves.

About the role

Youthbeat is a Mission Australia safety and early intervention program supporting youth on the streets of the Perth CBD. This comprehensive program provides mobile outreach to young people in the Northbridge and inner city areas, as well as comprehensive case management support.

The service provides safety, information and guidance for young people at risk and connects them with local community services, family and peers. The Youth at Risk Case Manager supports young people and their families to overcome issues or challenges, often related to trauma, and ensure the appropriation of adequate support services.


  • Respond to referrals of clients to the service from internal and external services and conduct formal assessments in an outreach environment (home visits, schools etc.) of suitability for the program.
  • Ensure that information is gained from and shared with other workers in regard to the circumstances and needs of clients.
  • Provide brief intervention and comprehensive case management to a case load of young people aged 12-18.
  • Assist in the general supervision of clients throughout the service to ensure appropriate support, safety and adherence to regulations.

Qualification and Experience

  • Possess a relevant qualification in the area of youth and/or community service.
  • Demonstrated Case Management experience.
  • Experience and ability to work with youth at risk including knowledge of child and adolescent development.
  • Experience and ability to work with families including knowledge of family systems.
  • Awareness of Aboriginal and Torres Strait Islander cultural issues.
  • Working with Children Check, Police Clearance, and ‘C’ class driver’s license, computer literate in Microsoft Office and current First Aid certificate.
  • Demonstrated assessment, counselling and crisis intervention skills, including for people at risk of self-harm and suicidal behaviour and families in crisis.
  • Ability to work as part of a multi-disciplinary team and work independently.
  • Well-developed communication and interpersonal skills including report writing and statistical collection.
  • A readiness to work within the Mission Australia Values Statement.

As part of our Employment screening process you will be required to undertake a National Criminal History Check.

There is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centres
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via Download File Youthbeat Case Manager Level 4 Job Description.pdf

For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Monday 18th of February 2019.

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'