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Outreach Case Manager Early Intervention and Tenancy Support Miller

Apply now Job no: 984832
Work type: Fixed Term (Full Time)
Location: NSW
Categories: Community Services


  • Part time role – 30.4 hours per week
  • Strengthen communities and help prevent homelessness 
  • Miller, South West Sydney

About Mission Australia

Mission Australia is a Christian community service organisation with a nationwide team of over 2,900 that helps people to regain their independence. 

We reduce homelessness and strengthen communities through homelessness initiatives and affordable housing, early learning and youth services, family support, and employment and skills development. 

Together, we stand with Australians in need until they can stand for themselves. 

About the role

The Early Intervention and Tenancy Support Service requires an Outreach Case Manager working 30.4 hours per week to work across South West Sydney primarily supporting our Aboriginal and Torres Strait Islander clients. The role supports adults and families providing case management and support to help maintain tenancies and gain housing in the region.


  • Work with and respond to referrals of ATSI clients providing ongoing case management and support
  • Create individualized support plans including referral to community services organisations
  • Promotion of the service in the local community
  • Monitor our clients progress towards achieving their goals
  • Provide expert knowledge and training in the field of Aboriginal and Torres Strait island culture and assist your team to achieve great outcomes with our clients

Qualifications & experience

  • Ideally Diploma in Social Welfare or relevant industry experience
  • Senior First Aid Certificate
  • Current drivers licence. Comprehensively insured vehicle for possible business use.

As part of our Employment screening process you will be required to undertake a National criminal history check. In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one.

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email

Culture & Benefits 

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:


•NFP salary packaging benefits reducing taxable income (details via Advantage)

•Discounted childcare rates with participating centres

•Generous discounts with hotels, travel insurance and major retailers

•Free, confidential counselling services via our EAP

•Discounted health care with Medibank Private

•Paid parental leave and opportunity to purchase additional annual leave

•Volunteering opportunities

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For further information on the role please check out the PD  EITSS CSW L4 PD Aboriginal and Torres Strait Islander Specialist.docx


For further information regarding working with us visit Working for Mission Australia.



Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'