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Program Manager – Manage A Diverse Portfolio within Community Services in Dubbo

Apply now Job no: 984824
Work type: Permanent (Full Time)
Location: NSW
Categories: Community Services, Management

  • Permanent FT Position
  • NFP Salary Packaging + Professional Development
  • Dubbo Location

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

You will be responsible for managing a portfolio of programs across the Central and Far West Region, including providing direct line management to a multidisciplinary team of staff.

The ideal candidate will have significant experience in delivering case management support to individuals and/or families and be able to utilise that experience to support and guide the team to provide intensive case management and well as evidence based group and 1:1 intervention programs.

The successful applicant will be required to liaise with internal and external stakeholders across the region to ensure programs are supported and resourced effectively and to ensure contractual obligations are achieved.

Mission Australia Central and Far West operates a range of services including youth, family, mental health, offender services and AOD. The successful applicant MUST have had experience in a similar role and managed staff and programs previously.

Your key responsibilities will to:

  • Drive consistency in the delivery of programs and to share ideas, knowledge and experience.
  • Coordinate the allocation of caseloads and clients to service delivery staff.
  • Monitor and support the progress of caseloads.
  • Maintain and oversee compliance to a range of service and site budgets
  • Conduct performance evaluations and annual reviews

Requirements for Success

  • Demonstrated understanding of the delivery of case management to disadvantaged clients.
  • Demonstrated ability to develop and co-ordinate service delivery across a defined geographic region.
  • Tertiary Qualification and /or relevant experience in the human services industry.
  • Demonstrated project management skills and experience.
  • Relationship management skills with the ability to facilitate and negotiate across sectors (public, private or community) in delivering multi-party initiatives.

As part of our Employment screening process you will be required to undertake a National Criminal History Check.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centres
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via Download File Program Manager_Central and Far West FMHSS (1).pdf

For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Thursday 21st of February 2019

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'