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Community Service Worker - HASI Plus

Apply now Job no: 984812
Work type: Fixed Term (Full Time)
Location: NSW
Categories: Community Services

  • Not for profit salary packaging
  • Permanent full time
  • Eastwood and North Ryde Location

About Mission Australia

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

The HASI Plus program is a supported accommodation service for people with severe mental health issues whom are transitioning from mental health inpatient units or correctional facilities.

We are seeking a passionate Community Service Worker to join our team to cover a 12 months maternity leave position, however there is a good opportunity for extension. This is a  challenging yet rewarding position, as you will be assisting consumers to readjust to living within the community, who after long periods of admission in mental health inpatient units or similar institutions, require stable housing and heightened support as they work towards their individual recovery goals and independence. This is a fantastic opportunity to further your learning and/or experience in a safe mental health setting as consumers with current violent behaviour and/or drug & alcohol addictions are deemed not suitable.

HASI Plus operates 24/7 and you need to be available to work variable hours across the week including weekends and active night shifts, which on average are 1-2 per fortnight, however, these are planned well in advance. Generous shift penalties apply and we strive to support a good work/life balance.

  • Provide ongoing recovery orientated care coordination with consumers;
  • Support and empower consumers to undertake daily living skills, budgeting and medication management;
  • Work alongside consumers and other appropriate services to create individualised support plans that are in line with consumer’s personal goals and needs;
  • Create and update individual consumer files, notes and reports as required;
  • Develop and maintain relationships with internal and external stakeholders including family/supports of consumers, service partners and government agencies;
  • Contribute to the effective functioning and development of HASI Plus through involvement in projects, contribution to team forums and training and development;
  • Assist in the promotion and awareness of HASI Plus and its involvement within the local community.

Requirements for success

  • Tertiary qualifications in social work, psychology, welfare or other related disciplines and/or equivalent experience are highly regarded;
  • Understanding of the recovery orientated principles and framework, as well as psycho-social rehabilitation is a great advantage;
  • Previous care coordination/case management experience is similarly of great benefit;
  • Knowledge of the mental health system and  how to best support people with mental illness;
  • A high level of written, oral and interpersonal communication skills;
  • Skills in liaising, negotiating and advocating for the people we work with;
  • Experience in collaborating with and creating external partnerships
  • Valid river’s License.

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences, opportunities for advancement and the chance to make a difference to the lives of Australians in need. We have an innovative and friendly culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, supported and celebrated, we provide a range of employee benefits including:

  • Salary packaging of $15,900 in tax-free pay per year (details via Advantage)
  • 1 extra week annual leave (5 in total) due to working some weekends
  • Discounted childcare rates with participating centres
  • Parental leave and the ability to purchase additional annual leave  
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private
  • Volunteering opportunities
  • Flexible workplace practices around rostered shifts and annual leave

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via Community Service Worker PD.pdf

For further information regarding working with us visit Working for Mission Australia.

If you have any questions regarding this opportunity or require assistance with submitting your application, please contact

As part of our Employment screening process you will also be required to undertake a National Criminal History Check.

 Applications close midnight, Wednesday 20th February 2019 

Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'