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Senior Case Manager - Youth on Track - Orange

Apply now Job no: 984807
Work type: Fixed Term (Full Time)
Location: NSW
Categories: Community Services


  • Fixed Term FT Contract – Until September 2019
  • Not for profit Salary packaging benefits
  • Orange Location

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

Youth on Track is an early intervention scheme for 10–17 year-olds that identifies and responds to young people at risk of long-term involvement in the criminal justice system.

The Senior Case Manager delivers intensive case management support and services to young people and their families to address criminogenic risks. You will work with NSW Police, local schools, community groups, and other stakeholders to assist young people within the program.


  • Undertake case management tasks with young people and/or their families who are at risk of involvement in the criminal justice system
  • Respond to referrals from government, Non-government services, schools, families or individuals
  • Develop comprehensive case plans with the young person and their family focusing on addressing the young person's individual criminogenic issues as identified through the YLS/CMI-AA assessment and to increase pro- social behaviour
  • Deliver a range of evidence based interventions
  • Complete a range of administrative tasks

Qualification and Experience

  • Relevant tertiary qualifications (Cert IV or higher) in respective fields i.e. Youth Work, Mental Health, Justice, Counselling, Case Management, Drug and Alcohol, Social Work, Psychology, Criminology
  • Demonstrated understanding of best practice criminogenic interventions related to behavioural and rehabilitation supports, the impact of substance use and knowledge of mental health issues
  • Excellent communication skills including interpersonal, team building and advocacy/negotiation
  • Ability to coordinate, facilitate and participate in group and one-on-one sessions
  • Computer literacy, including the ability to use Microsoft Office
  • Current NSW Driver's Licence
  • Ability to travel between locations and provide outreach support to clients

As part of our Employment screening process you will be required to undertake a National Criminal History Check.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centres
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via phone Jye Ryan on 02 6809 9400.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via Download File YOT Senior Case Manager 181016.pdf

For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Tuesday 26th of March 2019.



Advertised: AUS Eastern Daylight Time
Application close: AUS Eastern Daylight Time

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Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'