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Senior Practitioner- Roma House, Spring Hill

Apply now Job no: 984779
Work type: Permanent (Full Time)
Location: QLD
Categories: Health Services - Psychologists & Counselling

  • Roma House leadership role
  • Permanent, full time opportunity 
  • Springhill Location

About Mission Australia

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

Roma House offers residents with complex needs unique and intensive specialist support and accommodation in Brisbane’s Springhill. We accommodate up to 31 residents in a respectful inclusive environment for up to 3 months. Our program promotes therapeutic and trauma informed practices and has an emphasis on physical and emotional safety for our residents. 

In this role, you will lead a number of service delivery staff and oversee their caseloads to manage clients with multiple and complex needs in a 24x7 residential environment.

The Senior Practitioner will lead case management within Roma House and will respond to referrals of clients from internal and external support services.  The role will lead staff to be solution-focused and allow our clients to be best assisted with a holistic plan based on their personal strengths.

The service model is as follows:

  • Work collaboratively with other Senior Practitioners and your team allocating caseloads, and ensuring timely completion of tasks
  • Facilitate, plan and document case review meetings using best practice methods.
  • Lead or participate in case-conferences and group case management sessions including family decision making, liaison with other professionals.
  • In consultation with Program Manager, implement reflective practice processes to ensure continuous improvement in service delivery
  • Develop strong internal and external relationships with all stakeholders involved in the service.

Position Requirements

  • Relevant tertiary qualifications in Social Work, Social Sciences, OT, Psychology or related field
  • Demonstrated experience in working in a complex environment within Community Services, Health or related industry.
  • Ability to plan, implement, facilitate and monitor and lead a high performing team
  • A high level of referral, advocacy and case management skills; as well as experience with crisis intervention
  • Demonstrated experience in the professional supervision of team members involving critical reflection, to enhance both their practice skills and professional knowledge.
  • Experience working with clients who may have challenging behaviours
  • A current First Aid Certificate or willingness to obtain one
  • Current drivers licence

As part of our Employment screening process you will be required to undertake a National Criminal History Check.


  • Not for Profit Salary Packaging benefits which reduces your taxable income (details via Advantage)
  • Discounted health care with Medibank Private
  • Purchase additional annual leave
  • Discounted childcare rates of up to 15% at participating Centres (conditions apply)
  • Paid Parental Leave
  • Employee discounts with hotels, travel insurance, and major retailers: Coles, Harvey Norman, Apple, Dell & many more
  • Free, confidential counselling service
  • Volunteering opportunities

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

To be considered for this great opportunity please Click "APPLY NOW"

For further information regarding working with us visit Working for Mission Australia.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'