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Case Manager – Create Brighter Futures/Cootamundra

Apply now Job no: 984611
Work type: Permanent (Full Time)
Location: NSW
Categories: Community Services

Case Manager – Create Brighter Futures/Cootamundra

  • Permanent FT Position
  • NFP Salary Packaging Available
  • Cootamundra, NSW Location

About Mission Australia

Mission Australia is a Christian community service organisation with a nationwide team of over 2,900 that helps people to regain their independence. 

We reduce homelessness and strengthen communities through homelessness initiatives and affordable housing, early learning and youth services, family support, and employment and skills development. 

Together, we stand with Australians in need until they can stand for themselves. 

About the role

Working with families who may be experiencing challenges which limit their capacity to parent and provide for their children. The program support is offered through holistic and strengths based work.  (A copy of the position description is provided below).

Brighter Futures Program is a voluntary program that delivers targeted early intervention services and support to families with children aged under 9 years or who are expecting a child, where the children are at high risk or entering or escalating within the statutory child protection system. The program covers the Riverina Murray region.


  • Provide case management to families with children in Cootamundra and surrounding areas.
  • Working with families in a strength-based approach in order to reduce and prevent child abuse and neglect in participating families.
  • Provide families with support structured for the program in various ways and could include, home visiting, parenting support and programs and supporting families to access quality child services.
  • Provide problem management and offer support to clients working through personal crisis which may include domestic violence, drug and alcohol misuse, parental mental health issues, parental learning difficulties or intellectual disability, lack of parenting skills and/or inadequate supervision.
  • To assist and encourage families to develop the necessary skills to make informed decisions and to achieve their goals.

Qualifications & experience

  • Relevant tertiary qualifications in the Social Welfare field and/or relevant experience
  • Demonstrated experience in delivering intensive and holistic case management to families
  • Demonstrated expertise working from a trauma informed care approach
  • Demonstrated experience in working as a case manager with vulnerable people
  • Current NSW Working With Children Check
  • Current driver's licence
  • High level verbal and written communication
  • Demonstrated ability to network and develop effective working relationships at all levels in the community

As part of our Employment screening process you will be required to undertake a National Criminal History Check.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

  • NFP salary packaging benefits reducing taxable income (details via Advantage)
  • Discounted childcare rates with participating centres
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via Download File Case Manager Brighter Futures PD December 2018.pdf.

For further information regarding working with us visit Working for Mission Australia.

Applications close midnight, Sunday 16th of December 2018.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'