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Case Worker - HOPARRS

Apply now Job no: 984594
Work type: Fixed Term (Full Time)
Location: NSW
Categories: Community Services

About Us  

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

HOPARRS – Homelessness outreach prevention and rapid rehousing service is a Specialist Homelessness Service that provides support through client centred case management, assertive outreach, referral and advocacy to Single men, women and families in Blacktown and Parramatta LGA’s

The role of Case Worker is to support clients experiencing homelessness or at risk of homelessness to establish or sustain tenancies.

Position Responsibilities

  • Respond to referrals of clients to the service from internal and external support services and conduct over-the-phone and formal face-to-face assessments of suitability for support
  • Undertake initial registrations for clients, including all necessary paperwork.
  • Entering client information into Mission Australia’s client management system
  • Work with clients to create individualized case plans including referral to supplementary services as needed
  • Provide intensive ongoing case management sessions (formal and informal) with clients, conduct regular reviews and provide additional supports as required.
  • Develop strong relationships with key external stakeholders including other service providers, community service workers, government agencies
  • Provide outreach services at key first to know agencies, e.g. Housing New South Wales, Centrelink and homelessness hubs.
  • Oversight of a men’s transitional accommodation property

Qualifications & experience

  • The successful candidate must have knowledge and/or experience in working with clients in a residential setting
  • A Degree or Diploma in Social Welfare/Social Science or the related humanities
  • Experience and or knowledge of the homelessness sector
  • 2 or more years’ experience in case management
  • A current NSW Driver’s License
  • Senior First Aid Certificate

As part of our Employment screening process you will be required to undertake a National criminal history check.

In addition, there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences, opportunities for advancement and the chance to make a difference to the lives of Australians in need. We have an innovative and friendly culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, supported, celebrated and compensated, we provide a range of employee benefits including:

  • Salary packaging of $15,900 in tax-free pay per year (details via Advantage)
  • Discounted childcare rates with participating centres
  • Parental leave and the ability to purchase additional annual leave  
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private
  • Volunteering opportunities

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

Applications close, midnight Sunday 16th December

For more information, feel free to view the Job Description via Download File CSW L4 - Case worker PD.pdf

For further information regarding working with us visit Working for Mission Australia.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'