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Support Worker

Apply now Job no: 980244
Work type: Fixed Term (Full Time)
Location: NSW
Categories: Community Services, Health Services - Psychologists & Counselling

  • Fixed Term 12 month Contract
  • Full time, 38 hours per week, Monday to Friday
  • Location:  Orange

About Mission Australia

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

About the role

In this role you will provide case management support to people 16 years and above whose lives are severely impacted on by mental illness. This support will include, but is not limited to, the development and/or further enhancement of clients living skills, engagement in community life, access to income support, employment, education and training, and health services.


  • Respond to referrals and conduct thorough assessments using strengths based approach to clients, assessing their support needs
  • Develop, implement and review individualized case plans for each client addressing issues including, but not limited to, living skills, welfare needs, interpersonal skills, health, education, training, employment options, social skills, recreational needs and family relationships
  • Support clients with both active NDIS packages and also support clients to apply for the NDIS where appropriate
  • Ensure that information on relevant community resources are available to clients and that appropriate referrals are made and followed up
  • Undertake special projects as agreed to support service development
  • Develop effective working relationship with local Mental Health services and other relevant government and non-government agencies

Qualifications & experience

  • Tertiary qualifications in Human Services related fields
  • Demonstrated experience in case management, support planning and working with people with a mental illness
  • Sound knowledge of NDIS and experience in negotiating local service systems including mental health services
  • Demonstrated skills in mediation and advocacy
  • Current drivers licence

As part of our Employment screening process you will be required to undertake a National criminal history check.

In addition there is a requirement to possess a current Working with Children check or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.


  • Not for Profit Salary Packaging benefits which reduces your taxable income (details via Advantage)
  • Discounted health care with Medibank Private
  • Discounted childcare rates of up to 15% at participating Centres (conditions apply)
  • Employee discounts with hotels, travel insurance, and major retailers
  • Free, confidential counselling service
  • Volunteering opportunities

Click "APPLY NOW" noting applications close 21st January, 2018

For further information please contact Megan Boshell (02) 6884 8526

For further information regarding working with us visit Working for Mission Australia.

 Download File Support Worker Orange PD.docx

Mission Australia is dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. Learn about our Reconciliation Action Plan

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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Recruitment Agencies

Please be advised Mission Australia does not accept unsolicited resumes. Mission Australia will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Recruitment team on a specific position for which we have requested candidates. Note we are not considering additions to our list of Panel Suppliers.

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Founding purpose - 'Inspired by Jesus Christ, Mission Australia exists to meet human need and to spread the knowledge of the love of God'