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Case Manager - Stuart Lodge

Apply now Job no: 979695
Work type: Fixed Term (Full Time)
Location: NT
Categories: Community Services

Case Manager – Stuart Lodge  

  • 12 Month Fixed Term Contract
  • Full time hours and days
  • Stuart Lodge – Alice Springs

About Mission Australia

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

About the role

To support participants and other staff in the provision of welfare support, in particular the provision of services to face homelessness and other related issues. (A copy of the position description is provided below).  

Stuart Lodge is a transitional accommodation for singles and families experiencing homelessness.


  • Respond to referrals of participants to the service from internal and external support services and conduct over-the-phone and formal face-to-face assessments of suitability for support.
  • Work with participants to create individualized case plans including referral to supplementary services as needed and provide intensive ongoing case management sessions (formal and informal) with participants and review progression against case plans and provide informal counselling as required.
  • Develop strong internal relationships with participants and other staff and strong relationships with key external stakeholders including other service providers, community service workers, government agencies etc. to assist in the receipt of information and referral of participants.
  • Undertake a range of case management duties to support the development of participants including referrals and support letter, interaction with other service providers, appointment setting and advocacy internally and externally

Qualifications & experience

  • A Degree or Diploma in Social Welfare/Social Science or a minimum of six years’ experience in a similar role
  • Competent in using computer packages such as Office 2007 including Word, Excel and Power-Point
  • Current driver’s license
  • Senior First Aid certificate or willingness to obtain 
  • Satisfactory criminal record check
  • Current OCHRE Card or capacity to gain.

As part of our Employment screening process you will be required to undertake a National criminal history check.

Positions requiring WWCC: In addition there is a requirement to possess a current Working with Children check ( Ochre Card) or apply if you do not already hold one. It is unlawful for prohibited persons to apply for work with children, and, as such, prohibited persons cannot apply for this role.


  • Not for Profit Salary Packaging benefits which reduces your taxable income (details via Advantage)
  • Discounted health care with Medibank Private
  • Purchase additional annual leave   
  • Discounted childcare rates of up to 50% at participating Centres (conditions apply)
  • Employee discounts with hotels, travel insurance, and major retailers: Coles, Harvey Norman, Apple, Dell & many more
  • Free, confidential counselling service
  • Volunteering opportunities

Click "APPLY NOW" noting applications close Sunday 25th June 2017.

For further information regarding working with us visit Working for Mission Australia.

Download File Case Manager - Stuart Lodge.docx

Mission Australia is dedicated to increasing opportunities for Aboriginal and Torres Strait Islander Australians. Learn about our Reconciliation Action Plan

Advertised: AUS Central Standard Time
Application close: AUS Central Standard Time

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